Privacy Policy
We work with public-sector, institutional and commercial organisations across the UK.
Website Privacy Policy
MS (referred to as “we”, “our” or “us”) is committed to protecting the privacy and security of your personal information.
We take the protection of personal data seriously and are committed to handling information about our website users fairly, lawfully and transparently.
Where MS collects personal data directly through this website, MS is responsible for deciding how and why that information is used and will act as the data controller unless otherwise stated.
Please read this Privacy Policy carefully. It explains who we are, what personal information we collect through our website, how and why we use that information, how long we keep it, who we may share it with and the rights available to you.
For the purposes of this Privacy Policy, Data Protection Legislation means applicable UK data protection and privacy legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003, as amended from time to time, including relevant amendments introduced by the Data (Use and Access) Act 2025.
Where applicable, other data protection legislation may also apply where we provide services to or process information relating to individuals outside the United Kingdom.
This Privacy Policy Covers
This Privacy Policy is divided into the following sections:
- What this Privacy Policy applies to
- Personal data we collect about you
- How your personal data is collected
- How and why we use your personal data
- Our lawful basis for using your information
- Who we share your personal data with
- How long your personal data will be kept
- Transfers of personal data outside the UK
- Cookies and similar technologies
- Your data protection rights
- Keeping your personal data secure
- Links to other websites
- How to complain
- Changes to this Privacy Policy
- How to contact us
- Additional assistance
What This Privacy Policy Applies To
The personal data we collect will depend on how you use our website and how you choose to interact with us.
We may collect and use information including:
- your full name;
- email address;
- telephone number;
- company or organisation name;
- job title or position where provided;
- information about the organisation you represent;
- the service you are interested in;
- details contained within an enquiry;
- information you provide through a contact form;
- any other information you voluntarily provide when communicating with us.
Technical information may include:
- your IP address;
- browser type;
- device type;
- operating system;
- pages you visit;
- date and time of your visit;
- referring website;
- time spent on particular pages; and
- other website usage information collected through permitted cookies or similar technologies.
We do not ask you to provide sensitive personal information through our general website contact forms unless it is genuinely necessary for the nature of your enquiry.
Please avoid submitting unnecessary confidential, medical, safeguarding or other sensitive information through a general contact form.
If additional sensitive information is required in connection with a particular MS service, we may provide you with further privacy information explaining how that information will be handled.
If you do not provide information that is identified as required on one of our forms, we may not be able to respond fully to your enquiry or provide the service or information you have requested.